This document sets out The Railway Shop Privacy Policy for this web site (the site) at www.grosmontrailwayshop.co.uk. If you have any objections to our Privacy Policy you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other Railway Shop web sites.

Changes in Privacy Policy

All personal information (which is defined as any information that identifies, or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection.

The Railway Shop reserves the right to change the Privacy Policy from time to time at its sole discretion and will provide notice of material changes on the Home Page of the Site. If as the result of such changes, you want to alter the ways in which The Railway Shop is allowed to use your personal information, you can do so by following the procedure described below in the section entitled - Updating your personal information and privacy preferences.

You will be deemed to have been made aware of and will be subject to the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for 30 days. Excepting if, at the time you provide personal information to The Railway Shop you are given the opportunity to limit how such information will be used to communicate with you by The Railway Shop, we will not change your preference in this regard without your express consent.

However, if The Railway Shop sells assets to another entity, or is acquired by, or merged with, another entity, The Railway Shop may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities Collecting Personal Information

Personal information on the Site is collected by The Railway Shop whose address is Unit 1, Front Street, Grosmont, N. Yorks, YO22 5QE. Telephone 01947 895082.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of Personal Information

As a visitor to the Site, you can engage in many activities without providing any personal information. In connection with some of the other activities, The Railway Shop may ask you to provide certain information about yourself by filling out and submitting an online form.

It is completely optional for you to engage in these activities. If you decide to engage in these activities, however, The Railway Shop may ask may ask that you provide us personal information, such as your first and last name, mailing address (including post code), e-mail address, telephone number and other personal information.

Depending on the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, The Railway Shop or third parties authorised by us may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed and the Internet Protocol (IP) address of your computer.

We use these environmental variables to facilitate and track your use of the Site and its services. The Railway Shop also uses such environmental variables to measure traffic patterns on the Site.
Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

When you submit personal information to The Railway Shop through the Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which The Railway Shop maintains offices.

How Your Personal Information is Used

The Railway Shop collects your information in order to record and support your participation in the activities you select. If you subscribe to a service, for example, the information is used to register your rights, if any, to publications or other benefits that may be made available to registered users.

Your personal information may also be used to keep you informed about special offers and other products of The Railway Shop if you have so opted to receive such communications. The Railway Shop may collect information about the use of the Site, such as the types of products purchased and how many users we receive daily.

This information is collected in aggregate form, without identifying any user individually. The Railway Shop may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your Choices with Respect to Personal Information

The Railway Shop recognises and appreciates the importance of responsible use of information collected on the Site. Without your consent, The Railway Shop will not communicate any information to you regarding products and special offers available from us, although we may find it necessary to communicate with you regarding your use of the services on the Site.

Except in the particular circumstances described in this Privacy Policy, The Railway Shop will also not provide your name to other companies or organisations without your consent.

There are other instances in which The Railway Shop may divulge your personal information. The Railway Shop may provide your personal information if necessary, in our good faith judgement, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or court order, or to protect the rights of The Railway Shop or others.

Protection of Your Personal Information

The personal information that you provide in connection with registering yourself as a user of The Railway Shop products is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. Your password is encrypted and we recommend that you do not divulge your password to anyone.

Personal information that you provide that does not constitute Registration Information is only accessible to The Railway Shop personnel and their contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of Cookies

When you visit the Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use cookies to track your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables The Railway Shop to record your passwords, purchases and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. For some web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.

Whilst The Railway Shop uses cookies to track your visit to www.grosmontrailwayshop.co.uk and our web servers automatically log the IP/Internet address of your computer, The Railway Shop does not generally use this information to identify you personally.

However, if you expressly provide consent for www.grosmontrailwayshop.co.uk to remember the unique identifier that you select when you register for various activities on the Site, that unique identifier will be stored on a cookie on your computer, linked to your registration information and your navigation path around the Site will be tracked.

We associate this data to understand how our Site and services are being used so we can understand our customers and offer appropriate products.

Updating Your Personal Information and Privacy Preferences

You have the right to access and correct any personal information and privacy preferences at any time. With respect to account information, this may be accomplished by linking to your account on the web site, where you can view and make changes to your personal information. You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from The Railway Shop or third parties) by writing to or telephoning The Railway Shop at:

Unit 1, Front Street, Grosmont, N. Yorks, YO22 5QE. Telephone: 01947 895082

Please include your name, address and/or e-mail address when you contact us.

Personal information submitted through the Site that is not Registration Information is not accessible online. To correct such information, you may write to The Railway Shop at the above address. In your correspondence, please indicate with as much detail as possible the location on the Site where you provided your personal information.

Privacy-related Inquiries and Complaints

The Railway Shop takes its user.s privacy concerns seriously. If you believe that The Railway Shop has not complied with this online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to The Railway Shop at the address indicated above.

In your letter, please describe in as much detail as possible the nature of your enquiry or the ways in which you believe that The Railway Shop online Privacy Policy has not been complied with. We will investigate your enquiry or complaint promptly.

Please note that if you provide The Railway Shop with inconsistent privacy references (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), The Railway Shop cannot guarantee that your most recent privacy preference will be honoured.

Also, please note that The Railway Shop is not responsible for the content or privacy practices of non-Railway Shop web sites to which this Site or any other Railway Shop web site may link. You should review the privacy policy of such sites before using those sites.